Crises require quick decisions. However, there’s a couple of things about decisions that need to be in place before a decision can be effective: A) A good awareness of the current situation and the potential subsequent consequences that follow from it. In other words, we need to know about the here & now, and we need … Continue reading Making decisions during a crisis is like eating tomato soup
In the light of Costa Concordia, Scandinavian Star or, for that matter the Titanic, it is interesting to see what is and will be written about a disaster (long) after the dust settles. We usually empathise with the casualties and with the survivors, praising the bravery of all who helped or even rescued people against … Continue reading Hindsight is always 20/20
Simulations may not be the holy grail of crisis management training, and may do more damage then good when the team does not receive the proper preparation
Once a crisis becomes manifest, we want solutions. ASAP. So, we call the team together, quickly inform them about what has happened and ask them for their respective solutions. Everyone understands the graveness of the situation and will try their best to help, but no one has all the information they need yet. So the … Continue reading Meeting Mayhem – Bring structure to the chaos by bringing structure to your team
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Managing a crisis is like trying to win a soccer match with a team consisting of swimmers, pole vaulters and drag racers. Unless you have a strategy.